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Anthony is Freelance
Anthony is Freelance

Hartnack & Co Shopify case study.Bespoke binders, built step by step

Hartnack & Co makes bespoke binders, boxes and log books made to order, for businesses, pilots and weddings. I redesigned its Shopify store around a product builder that turns thousands of options into a few calm steps.

Hartnack & Co Shopify brief.Make a binder, not just buy one

The Hartnack & Co brief started with a UX review of the old store. Customers loved the products, but many dropped out of the customisation journey, overwhelmed by hundreds of possible variations.

The job was to simplify, structure and guide that choice so it felt reassuring, and to give the brand a more refined, premium look.

Sector
Stationery & gifts
Built by
Cartmasters
Live
In their words
“A website that looks amazing but also works perfectly.” Nick Hartnack, Partner
The Hartnack & Co store on desktop: the homepage, all products and a binder product page.
  • The Hartnack & Co homepage on mobile, from the hero down to the family-run bindery and its product ranges.
  • The Hartnack & Co menu covers page on mobile, with leather and fabric menu covers shown in use.
  • The top of the Hartnack & Co all products collection on mobile.
  • Hartnack & Co search on mobile.

Hartnack & Co product builder design.Thousands of options, made simple

Every Hartnack & Co decision below makes a bespoke order feel simple, from choosing what to make to seeing what other customers made.

Customisation UX review.Simplify thousands of options.

A review of the old Hartnack & Co store showed customers loved the products but dropped out of customisation, overwhelmed by hundreds of variations. The design had to guide the choice, not just list it.

The Hartnack & Co homepage on mobile, with routes into binders, boxes and bespoke pieces.

Comparison product card design.Compare without clicking through.

Hartnack & Co sells many similar products, so the cards show what differs. Each one adds sizes, formats and materials, so decisive shoppers compare quickly and browsers find ideas.

Hartnack & Co product cards showing sizes, formats and materials.

Shop by use landing pages.Shop by what it’s for.

Pages for each use help Hartnack & Co customers who don’t yet know what they want. From business binders to pilot log books, each page shows the product in real life.

The Hartnack & Co shop by use page, from business binders to pilot log books.
The Hartnack & Co shop by use page on desktop, with tiles for superyachts, pilot logbooks, weddings and personal projects.
The Hartnack & Co shop by markets and by use page on desktop, from corporate presentation to car history files.
The Hartnack & Co bespoke screw post binder on desktop, opening the step-by-step builder for orientation and page capacity.
The Hartnack & Co customer gallery on desktop, rows of finished binders and boxes.

Product builder design.Thousands of variations, one step at a time.

The Hartnack & Co product page is now a builder. The choice is split into guided steps, with slide-up tips, bespoke icons and a cost tracker that stays on screen.

Building a bespoke binder on the Hartnack & Co product page, with the cost tracker on screen.

Shopify customer gallery design.Copy a binder you love.

Hartnack & Co’s customer gallery shows past creations with the exact options chosen. New customers can point at one and say “that’s what I want”.

The Hartnack & Co customer gallery, with the options chosen listed under each piece.

Premium ecommerce branding.Calm, premium, easy to read.

Hartnack & Co needed a refinement, not a rebrand. A tighter palette and typography made the store more luxurious and more accessible, and white space turned a complex shop into a calm one.

The refined Hartnack & Co brand on mobile, across the homepage, shop by use and a binder product page.

Hartnack & Co testimonial.In the client’s words.

“After many failed attempts to find a Shopify designer and developer anywhere in the world who could understand how our markets worked, but more importantly could design a website that could “make” a product, we discovered Anthony, just down the road in Cornwall. he delivered a website that looks amazing but also works perfectly and we only wish we had found him earlier.”
Nick Hartnack, Partner, Hartnack & Company · 2025

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